E-Design Terms & Conditions

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Welcome to Visual Vantage LLC E-Design! This Agreement ("Agreement") governs your relationship with Visual Vantage LLC. In this Agreement, we will refer to you, the Client. Unless otherwise stated, all terms and conditions set forth in this Agreement that apply generally to Client (you) and bind you. References herein to the Visual Vantage "Website" include any and all websites now, or hereafter, owned or operated by Visual Vantage LLC. These Terms & Conditions were last updated on April 1st, 2020. 

IMPORTANT: Client Questionnaire must be filled out by client prior to e-design service. *Basic E-Design Package is priced for rooms 500 square feet or less. Rooms larger than 500 square feet are subject to additional charge/fees. Deposit of half of project total is due after Initial Consultation. Work will not begin until deposit is received. A La Carte Services can be purchased anytime during E-design process. Client understands E-design services are online only. Client agrees to conduct all communication remotely via online video services, phone calls, and e-mail. Client agrees to be respectful and appropriate in nature during all virtual connection. Client understands design is a time sensitive service and agrees to respond to all correspondence in a timely matter in order for Visual Vantage LLC to provide services efficiently. Client understands that Visual Vantage is allowed to extend project deadline reasonably at their sole discretion. Client agrees to allow Visual Vantage LLC to use all photos and designs for purposes of social media content, advertising, self promotion, and marketing. Visual Vantage respects its client’s privacy, and agrees not to share Client's personal information, such as last name, home address, etc. Visual Vantage LLC is not responsible for any misconduct, neglect, or shipment delays, etc by third parties. Visual Vantage LLC  waives responsibility for incompletion of delivery, lack of customer service, any and all services provided by any business entity or person other than Visual Vantage LLC. Visual Vantage LLC shall not be held accountable for any occurrence of injury resulting in physical damages in connection to recommended furniture purchases including but not limited to injuries associated with assembly or negligence and/or improper installation by client or other party. Visual Vantage LLC cannot be held responsible for arranging deliveries, damaged goods, repairs, replacement, or freight claims for purchases made in conjunction with recommendations provided by Visual Vantage LLC for the E-Design project. Visual Vantage LLC will not be held responsible in the event that recommended product is discontinued or changes in price at time of purchase. Visual Vantage LLC agrees to do its due diligence to provide accurate pricing at time of project baut cannot be held liable for changes in availability or price. Visual Vantage LLC does their due diligence to provide professional recommendations, but is not directly affiliated with any vendors, and therefore cannot be held liable for misleading product quality, description, and/or information provided by any recommended vendors. Client must agree to all terms and conditions mentioned here at time services are rendered. In the event Client wants to cancel design plan prematurely, Visual Vantage LLC is entitled to return a portion of deposit given, according to amount of time/work invested by Visual Vantage LLC and at its sole discretion. This amount is to be no less than 175.00 in such an event. All terms and conditions are subject to change without notice.